Return Policy
Accessories: Products and services once sold can not be returned. However, we offer a 7-day exchange or store credit. For which, the products must be in original packaging, undamaged, and in sellable condition.
Services: All screen replacements come with a lifetime warranty for parts replaced by Mobile Care. This warranty does not cover supplemental damages. Warranty covers touch screen functionality and screen freezing issues only. If there are lines on the screen (LCD), it is considered physical damage and is not covered by our warranty.
Screen Protector: If purchased with a lifetime warranty, an installation cost of $9.99 will apply when making warranty claims.
Phones & Devices: Both brand-new and refurbished phones sold by Mobile Care White Oaks comes with 1 year store warranty. This warranty does not cover any kind of physical damage or water damage. The receipt(proof of purchase) is your warranty card.